You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Wholesale, bulk, or custom orders are non-refundable except in the case where we make an error in the order that cannot be easily corrected. A bulk order would be defined by any order of more than 40 coasters or 20 prints.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We currently ship to any address in the United States for free. We use USPS for most items, but larger items such as canvases will be sent with UPS ground service. We can ship internationally. Please contact us for international shipping rates.
Most orders will ship within 1-2 business day. Canvas prints may take up to 3-4 weeks for delivery. Large bulk orders may require more time for processing, we will alert you if we require additional time to process the order.